Return Policy
Returning Goods And Receiving Help
We want you to truly enjoy everything you obtain from us. However, if something is not quite right, please know that we are here to assist.
Items Eligible For Returning
You may ask to return an item within one week of receiving it, but only if:
- The product is damaged
- There is an error in printing or design
Circumstances Where Returning Is Not Possible
- Sizing issues (be sure to check measurements before placing an order)
- Slight color variations due to lighting or screen differences
- Worn or laundered goods
- Changed preferences or opinions
To Request A Return
Contact us by contact@rarezn.com or WhatsApp with your order number and a description of the problem, including a photo if needed. A member of our team will then review the situation and guide you on next steps.
Refund Procedure
Any approved returns will result in a store credit or refund to the original payment method, as you prefer. Please allow five to seven business days from our receipt and inspection of the goods for any associated money to be processed.
Need Assistance?
Do not hesitate to reach out through the contact information provided if you require any help. We are pleased to offer our support.